Qualification Required And Experience: Accredited facilities manager certification. Degree in any field, preferably in building services. Membership in the international facilities management association is preferred. Experience, skills and abilities. Minimum of 5 years of proven experience in a facilities management role in a large organisation. Proven experience in handling customer complaints. Proven experience of successfully developing and creating facilities management systems and procedures. Proven experience in successfully developing and managing budgets. Experience in managing contract. Demonstrated experience in project management. Proven extensive knowledge of best practice facilities management. Demonstrated high-level interpersonal skills, ability to lead and work collaborative, flexible creative thinker. Demonstrated proficiency in written and oral communications. Excellent organisational skills. Effective oral and written communication skills. Knowledge of food and transport services operational requirements. Excellent IT Skills.