Job Summary

The Human Resources & Administration Manager will lead, direct, and manage the day-to-day Human Resources and Administrative activities for the office. The HR/Admin Manager will provide oversight and guidance to the development and monitoring of processes related to recruitment and retention, compliance, compensation, benefits, training, and development; as well as oversee administrative functions.

Job Duties and Responsibilities include, but are not limited to:

1.  Recruitment and Retention:

• Develop and oversee a recruitment process.
• Review job advertisements before posting, screen CVs, conduct telephone screenings, coordinate interview teams, participate in interviewing candidates, and ensure that documentation is collected and recorded/filed.
• Oversee all labor engagement for the office and manage the new hire orientation and exit process.

2.  HR Policies, Procedure, Compliance and Record-Keeping:

• Annually review the Employee Handbook & Policies recommending amendments needed due to changes in local conditions or labor laws.
• Monitor & Manage Employee Records, timesheets for office, ensuring prompt updates, ensureing systems for confidentiality

3.  Compensation and Benefits:

• Monitor compensation - ensuring internal equity & compliance and benefits.
• Facilitate job analysis and update job descriptions.
• Manage Staff Provident Fund, Bonus schemes and other welfare packages ensuring consistent updates

4.  Payroll and Budget:

• Coordinate with Accounts Manager in the preparation of monthly Payroll, staff performance bonus
• Advise Management Team on appropriate staffing levels and assist in budget preparation

5.  Administration:

• Ensure the smooth running of all administrative functions.
• Supervise all travel (internal & external) and hotel arrangements for staff and visitors.

6.  Training and Development and Performance Maintenance:

• Regular training needs assessment, source and recommend relevant training (internal & external)
• Monitor and ensure knowledge transfer from both internal and external training.
• Oversee the coordination and implementation of annual performance reviews.

7.  Employee Relations:

• Work with senior management to resolve employee relations issues pragmatically, improve employee engagement through various channels.
• Ensure the building of a cohesive Team across the entire organization
• Ensure the promotion of company values throughout the organiztion

8.  Others:

• At least 5 years work experience, three of which must have been be in HR/Admin Management at a managerial level
• HR Certification is an added advantage.
• Must be conversant with the Ghana labor laws and HR systems (Performance Management systems/Employee Engagement/Recruitment & training, etc.)
• Ability to interact and lead employees at various levels
• Ability to draw up and implement administrative and HR policies and procedures
• Ability to communicate well with all levels of staffassess complex issues pragmatically.
• Excellent written and verbal English
• Strong understanding of confidentiality as it relates to Human Resources
• Extensive knowledge of office management, Procurement and billing procedures

Qualifications: • At least 5 years work experience, three of which must have been be in HR/Admin Management at a managerial level • HR Certification is an added advantage. • Must be conversant with the Ghana labor laws and HR systems (Performance Management systems/Employee Engagement/Recruitment & training, etc.) • Ability to interact and lead employees at various levels • Ability to draw up and implement administrative and HR policies and procedures • Ability to communicate well with all levels of staffassess complex issues pragmatically. • Excellent written and verbal English • Strong understanding of confidentiality as it relates to Human Resources • Extensive knowledge of office management, Procurement and billing procedure