Requirements: Strong verbal and written communication skills, Confident and professional telephone manner, Basic digital literacy and ability to use computers and digital tools, Good interpersonal and customer service skills, Sales-oriented, persuasive and target-driven, Disciplined, relaible and professional, Willingness to learn and receive coaching, Ability to handle customers professionally and resolve basic concerns, Ability to work independently and as part of a team, Previous experience in telesales, customer service, sales or contact centre operations is an advantage but not mandatory.